Privacy

We collect personal information from you, including information about your:

• name
• contact information
• location

We collect your personal information in order to:

• Complete purchase and delivery of goods, services and/or donations

Besides our staff, we share this information with:

• Email marketing services in order to deliver newsletter emails in a way that meets anti-spam guidelines.

Providing some information is optional. If you choose not to enter contact details, we'll be unable to contact you.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us on 0800 03 9663.

1. Website Analytics, Cookies, and Tracking

• We gather information about user behaviour on our website, via a third-party service (Google) in order to improve our website and services.
• We may use this information from time to time to deliver targeted advertising to website users via Google Ads and social media platforms (e.g. Facebook).
• For information about opting out of Google Analytics tracking, see here.

2. Newsletter and Mailing List

• We use a third-party mailing list provider (Mailchimp) to send out newsletters to clients who have opted-in to this. Mailchimp and similar third-party mailing list providers all provide an easy unsubscribe option, and your contact information is only used for the defined purpose.